Arrival
Arrival — please arrive 15 minutes before your scheduled treatment and enjoy the calm and serenity of the Spa atmosphere. Arriving late makes it necessary to curtail the time of your treatment.
§ SPA ETIQUETTE
A few things worth knowing before your treatment — arrival times, health disclosure, minimum ages and pool safety.
A treatment at the Swanky Spa works best when the room is calm and nothing is a surprise. These are the house rules — arrival, phones, health, ages and pool safety — set out plainly so you can read them once and forget them.
15 min
arrive before your treatment
16+
spa & health club minimum age
1.60m
pool depth · no lifeguard on duty
§ THE HOUSE RULES
The approved policy, laid out so you can scan it. The wording is exact — this is what your booking is held to.
Arrival — please arrive 15 minutes before your scheduled treatment and enjoy the calm and serenity of the Spa atmosphere. Arriving late makes it necessary to curtail the time of your treatment.
Mobile phones — kindly refrain from using your mobile phone anywhere on the Spa premises, and keep it on silent mode at all times.
Personal items — we provide a secure place for personal items inside the Spa complex; however, we do not accept liability for loss or damage. We recommend that valuables are stored in the safe located in your room or suite.
Health — please communicate any health conditions, including high blood pressure, allergies, pregnancy or any other health-related concern, when making your appointment. We do not recommend consuming alcohol before or directly after spa treatments, or before using any facility in the Spa and Health Club.
Age — minimum age for entry to the Spa, the Health Club and the hydrothermal facilities is 16 years. Children under 16 may use the hotel pool if accompanied by a parent or adult.
Pool safety — maximum depth 1.60m. There is no lifeguard at the pool. Children may use the pool only when accompanied by an adult, parent or guardian.
Smoking — not permitted in the Spa, the Health Club or the sauna area.
Pick the facility you are after and message the wellness desk — we will hold a therapist or a lane for you, usually the same day.
§ THE LAST STEP
Message the wellness desk on WhatsApp and we will hold a therapist or a lane for you. Prefer to talk? All three lines reach a person.
Book on WhatsAppMessage on WhatsApp
+256 764 042 543Call the wellness desk
+256 312 264 712Email the wellness desk
info@eminpasha.com
