WCAG 2.2 AA target
The site is built and tested against the international standard for accessible websites.
§ ACCESSIBILITY STATEMENT
Our commitment to an accessible website and an accessible stay — what already works, what we are still improving, and how to tell us what you need.
15 September 2026
Last updated
1
Minute read
6
Sections
1.0
Version
§ AT A GLANCE
How this website and the estate aim to welcome every guest.
The site is built and tested against the international standard for accessible websites.
Every link, menu and form works without a mouse, with a visible focus outline and a skip link.
Contrast-checked colours in both themes, and animation that stops if your device asks for less motion.
Tell us what you need before you arrive and the team will have it ready.
§ THE FULL DOCUMENT
Last updated: 15 September 2026 · Version 1.0
The Emin Pasha Hotel & Spa wants everyone to be able to plan and enjoy a stay, whatever their abilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, and to reflect the spirit of Uganda's Persons with Disabilities Act 2020 on the property itself.
This website is partially conformant with WCAG 2.2 AA: most content meets the standard, and the exceptions below are being worked on.
| Area | Issue | Plan |
|---|---|---|
| Photography | Some images are placeholders awaiting final descriptions | Final alt text with new photography |
| Maps | The embedded Google map is hard to use with a screen reader | Written directions sit beside every map |
| Menus (PDF) | Some downloadable menus are not tagged PDFs | Accessible versions on request |
| A third-party service outside our control | Phone and email offered alongside |
We test with recent versions of Chrome, Safari, Firefox and Edge, VoiceOver on macOS and iOS, TalkBack on Android and NVDA on Windows, plus automated Lighthouse and axe checks.
If something on this site is hard to use, or you need information in another format, contact us on WhatsApp, at info@eminpasha.com or on +256 312 264 712. We aim to reply within two working days.
§ AT THE ESTATE
Tell us what would make your stay easier. These features are available on request — please confirm when you book.
A ramped entrance from the drive to reception, and step-free routes to the restaurant and gardens.
Ground-floor rooms with wider doors, grab rails and a walk-in shower.
Visual door and alarm alerts, and written or WhatsApp communication at the desk.
Accessible bays close to the entrance, held for you on request.
§ DISCRETION, BY DESIGN
Diplomats, delegations and guests who simply want to be left alone have chosen the estate for its quiet. The same discretion applies to your details: collected only to look after you, never sold, and kept behind the garden walls.
Your details are never sold or rented
Card payments handled by certified processors
One message to see, correct or delete your data
§ STILL HAVE A QUESTION?
About your data, a booking term, cookies or access to the estate. One WhatsApp message, and the desk takes it from there.
§ POLICIES & SETTINGS
How the website and the estate are made for every guest — and how to ask for more.
