Yes — fast, unlimited internet across a secure cabled and Wi-Fi fibre network.

Yes. Children stay free using existing bedding, and may use the hotel pool accompanied by a parent or adult. Please note the Spa, Health Club and hydrothermal facilities are restricted to guests aged 16 and over.

Yes — the Emin Pasha CG Shop, selling authentic Ugandan art pieces and décor.

Of course. The porters store your bags securely from the moment you arrive, and you are welcome to relax in the lounges or the gardens until your room is ready. Landing early? Ask about early check-in when you book — it is subject to availability and charges.

Apartment Rooms suit short business stays, Deluxe Rooms are our value-led way in, and the Deluxe Suites and the VIP Suite add space to spread out on longer or shared stays. Tell us on WhatsApp who is travelling and why, and we will recommend the one that fits.

Yes. Stays of a week or more are quoted individually, and airport pick-up and drop-off are complimentary on stays of more than one week. Send your dates and we will put a long-stay rate together.

Please tell us about any access needs when you book. We will allocate the room with the easiest route from the entrance, and arrange help with luggage and transport so that arriving is simple.

Plot 27 Akii Bua Road, Nakasero, Kampala — in the city's diplomatic and business quarter, close to the commercial district and cultural attractions, but set back inside landscaped private gardens.

Yes. The front desk is staffed around the clock, every day. Whatever time your flight lands, someone is at the desk to check you in, carry your bags and answer a question.

Check-in and check-out, including early arrival and late departure; tables in the restaurants, spa treatments and event enquiries; tours, excursions and guidance on the city; luggage storage, currency exchange, laundry and printing; and transport — airport transfers, taxis, car hire and drivers. If it is easier to ask than to arrange yourself, ask at the desk.

Yes. Our chauffeured transfer service operates to and from the airport, with flight monitoring so that your driver is waiting regardless of delays. Airport pick-up and drop-off are complimentary on stays of more than one week. Arrange yours at reservations@eminpasha.com.

Yes — adequate and secure parking in a state-of-the-art lot, manned by security personnel.

About 40 km. The drive usually takes between 45 minutes and an hour and a half on the Entebbe Expressway, depending on the time of day and Kampala traffic — which is exactly why our chauffeurs monitor your flight.

Share your flight number when you book. Your driver tracks the flight and the front desk expects you whatever the hour, so your room is ready when you walk in.

The desk can arrange a chauffeured car by the hour or the day, or a trusted driver for a single journey. Nakasero is minutes from the business district, the embassies and the city centre.

The business district, several embassies, the Kampala Golf Club and Nakasero Market are a short drive away, and the Uganda Museum and the city's cultural sights are easy to reach. Ask the desk for a route that suits your day.

Yes — guests are entitled to an à la carte breakfast with a bespoke service offering. Children may not be eligible for complimentary breakfast.

Yes — the restaurants, the rooftop terrace and the lounges welcome non-residents for lunch, dinner and drinks. Reserving a table ahead is recommended, especially at weekends.

Yes. Let us know about allergies or dietary needs — vegetarian, vegan, gluten-free or otherwise — when you book, and remind your server on the day. The chefs adapt dishes wherever they can.

Yes. In-room dining brings a selection from the kitchen to your door, so a late arrival or an early start never means going without. Ask the desk for the current menu and hours.

Yes. The lounges and the gardens can be reserved for private dinners, birthdays and anniversaries, with a menu planned with the chef. Share the date and the number of guests and we will suggest the right setting.

Yes. The pool is open to hotel guests and the general public, for swimming or as a venue for poolside parties and events. The spa welcomes non-resident bookings.

No. The maximum depth is 1.60m, and children may only use the pool when accompanied by an adult, parent or guardian.

A day ahead gives you the widest choice of times, and a few days ahead for weekends or treatments for two. Same-day bookings are welcome whenever a therapist is free — message us to check.

Just yourself. Robes, towels and slippers are provided. Please arrive 15 minutes before your treatment to settle in, and remember the spa is for guests aged 16 and over.

Yes. Pool towels are provided for hotel guests and day visitors, with changing facilities beside the pool. Children must be accompanied by an adult at all times.

Yes. Kudara Hall for conferences and corporate events, The Boardroom for board-level sessions, and the Equatorial Gardens and wider grounds for weddings, receptions and outdoor events — with accommodation, two restaurants and a dedicated F&B support team on site.

For conferences and corporate events, four to eight weeks gives the most choice of dates and rooms. Weddings are usually planned six to twelve months ahead — but do ask about shorter notice, as dates open up.

Yes. The events team will walk you through Kudara Hall, the meeting rooms and the gardens, and talk through layouts, menus and timings. Message us to arrange a visit at a time that suits you.

Yes — projection, screens, sound and a fast fibre connection can be set up for your meeting. List what you need when you enquire.

Yes. We can hold a block of rooms for delegates or wedding guests alongside your event, so everyone stays, meets and dines on the same estate.

Visa, MasterCard and American Express. Electronic funds transfers must be completed one week before check-in with proof of payment sent for verification. Local company bookings require an LPO before arrival, or full prepayment.

Cancellations must be made in writing at least 48 hours before arrival. No-shows and late cancellations are charged at one night's full accommodation including taxes; during high occupancy, the full number of nights will be charged.

Booking direct is never more expensive than a booking site, and it is the only way to ask for a specific room, a late check-out or an airport pick-up in the same conversation.

It depends on your dates and the type of booking. When the team confirms your quote, they tell you exactly how the reservation is guaranteed — by card, by transfer or, for local companies, with an LPO.

Yes. Local company bookings are accepted with an LPO issued before arrival, or with full prepayment. We can send a proforma invoice to your finance team on request.

Yes, subject to availability. Send changes in writing — WhatsApp or email is fine — as early as you can. Changes made within 48 hours of arrival may fall under the cancellation policy.